Shipping policy

 Last updated: 2025

Thank you for shopping with LuxCotton. We are committed to delivering your order as quickly and safely as possible.

Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Time
Standard delivery to Australia typically takes 7–15 business days from dispatch. During peak periods such as Christmas, Mother's Day and sale events, delivery may take slightly longer.

Shipping Cost
We offer FREE standard shipping on all orders Australia-wide — no minimum spend required.

Order Tracking
Once your order has been dispatched you will receive a confirmation email with your tracking number. You can track your order via the tracking link provided.

International Shipping
At this time we only ship within Australia.

Lost or Delayed Orders
If your order has not arrived within 20 business days of dispatch, please contact us at info.luxcotton@gmail.com and we will investigate immediately.