Privacy policy

Last updated: 2025

LuxCotton ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect, use and protect your data.

Information We Collect section:

We collect information you provide when placing an order including your name and contact details, delivery address, payment information (processed securely — we do not store card details) and email address for order updates.

How We Use Your Information section:

We use your information to process and fulfil your orders, send order confirmations and tracking updates, respond to customer service enquiries and send marketing emails (only if you have opted in).

Data Security
Your personal information is stored securely. We use industry-standard SSL encryption on our website. Payment information is processed through secure third-party payment providers.

Third Parties
We do not sell or share your personal information with third parties except where required to fulfil your order (e.g. shipping providers) or as required by law.

Marketing Emails
If you have subscribed to our mailing list you may receive occasional emails about new products and promotions. You can unsubscribe at any time by clicking the unsubscribe link in any email.

Your Rights
You have the right to access, correct or request deletion of your personal data at any time. Please contact us at  info.luxcotton@gmail.com.

Contact Us
For any privacy concerns please contact:
LuxCotton
📧  info.luxcotton@gmail.com
📍 Australia

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